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Matt Hatton Coaching:  My Customer Privacy Notice

 

This privacy notice tells you what you can expect me to do with your personal information.

 

Contact details:

 

Telephone:  07901770511

Email:  matt@matthattoncoaching.co.uk

 

What information I collect, use, and why:

 

I collect or use the following information to provide services and goods, including delivery:

 

  • Names and contact details

  • Records of meetings and decisions

 

I collect or use the following information for service updates or marketing purposes:

 

  • Names and contact details

  • Marketing preferences

  • Records of consent, where appropriate

 

Lawful Bases:

 

My lawful bases for collecting or using personal information to provide services and goods are:

 

  • Consent

  • Contract

 

My lawful bases for collecting or using personal information for service updates or marketing purposes are:

 

  • Consent

  • Contract

 

Where I get personal information from:

 

  • People directly

 

How long I keep information:

 

I store client personal information for a period of 7 years.

 

Your data protection rights:

 

Under data protection law, you have rights including:

 

  • Your right of access - you have the right to ask us for copies of your personal data.

  • Your right to rectification - you have the right to ask me to rectify personal data you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

  • Your right to erasure - you have the right to ask me to erase your personal data in certain circumstances.

  • Your right to restriction of processing - you have the right to ask me to restrict the processing of your personal data in certain circumstances.

  • Your right to object to processing - you have the right to object to the processing of your personal data in certain circumstances.

  • Your right to data portability - you have the right to ask that I transfer the personal data you gave me to another organisation, or to you, in certain circumstances.

  • Your right to withdraw consent – when I use consent as my lawful basis, you have the right to withdraw your consent.

  • You don’t usually need to pay a fee to exercise your rights. If you make a request, I have one calendar month to respond to you.

 

To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.

 

How to complain:

 

If you have any concerns about my use of your personal data,, you can make a complaint to me using the contact details at the top of this privacy notice.

 

If you remain unhappy with how I have used your data after raising a complaint with me, you can then complain to the ICO.

 

The ICO’s address:

 

Information Commissioner’s Office

Wycliffe HouseWater Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

 

Last updated:  15 June 2024

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